# Cookie Policy

Last updated: March 11, 2026

This Cookie Policy explains how **Lupa Software S.L.** (“Lupa”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit or interact with our website and services, including the platform available at:

[https://lupa.art](https://lupa.art/)

This policy describes what cookies are, how we use them, and the choices available to you regarding their use.

This Cookie Policy should be read together with our **Privacy Policy**.

***

## 1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and store certain information about your preferences or past actions.

Cookies serve many purposes, including:

* enabling essential website functionality
* maintaining user sessions
* remembering preferences
* improving performance
* analyzing how users interact with the Service

Cookies may be set by the website you are visiting (**first-party cookies**) or by third-party providers whose services are integrated into the website (**third-party cookies**).

***

## 2. Similar Technologies

In addition to cookies, we may use similar technologies such as:

* local storage
* session storage
* tracking pixels
* SDKs or scripts embedded in the platform

These technologies perform functions similar to cookies and help ensure the proper functioning of the Service.

***

## 3. Types of Cookies We Use

We use the following categories of cookies.

### Essential Cookies

Essential cookies are necessary for the basic operation of the Service. These cookies enable core functionality such as:

* user authentication
* session management
* security features
* account access
* payment and subscription functionality

Without these cookies, certain parts of the Service may not function properly.

Examples may include cookies used to:

* maintain login sessions
* protect against fraudulent activity
* remember security settings

These cookies do not require user consent under applicable law because they are strictly necessary for the operation of the Service.

***

### Analytics Cookies

Analytics cookies help us understand how users interact with the website and the Service.

These cookies allow us to collect information such as:

* pages visited
* time spent on pages
* navigation patterns
* general geographic region (based on IP)

This information helps us improve the performance, usability, and reliability of the platform.

We may use analytics tools such as **Google Analytics** or similar services.

Analytics cookies collect information in aggregated form and are not intended to identify individual users.

***

### Functional Cookies

Functional cookies allow the Service to remember choices you make and provide enhanced features.

These cookies may store information such as:

* language preferences
* interface settings
* feature preferences
* user interface customizations

Disabling these cookies may reduce functionality or user experience.

***

### Security Cookies

Security cookies help detect and prevent fraudulent activity and protect the integrity of the platform.

They may be used to:

* prevent unauthorized access
* detect suspicious behavior
* protect accounts and infrastructure

These cookies are essential for maintaining platform security.

***

## 4. Third-Party Cookies

Some cookies may be set by third-party services integrated into the platform.

These services may include providers related to:

* analytics
* payment processing
* infrastructure
* performance monitoring

For example, when payments are processed through **Stripe**, certain cookies or similar technologies may be used as part of the payment flow to detect fraud and ensure secure transactions.

Similarly, infrastructure providers such as **Amazon Web Services (AWS)** may process technical data necessary for the delivery of the Service.

Third-party providers operate under their own privacy and cookie policies.

***

## 5. How Long Cookies Are Stored

Cookies may remain on your device for different periods of time depending on their purpose.

**Session cookies**

Session cookies are temporary and are deleted automatically when you close your browser.

**Persistent cookies**

Persistent cookies remain on your device until they expire or are manually deleted.

The duration of persistent cookies depends on the specific cookie and its function.

***

## 6. How We Use Cookies

We use cookies and similar technologies for the following purposes:

* providing and maintaining the Service
* enabling authentication and secure login
* improving performance and reliability
* understanding how users interact with the platform
* preventing fraud and abuse
* maintaining user preferences and settings

Cookies are not used to sell personal data or create advertising profiles.

***

## 7. Managing Cookies

You have the ability to control or disable cookies through your browser settings.

Most browsers allow you to:

* view stored cookies
* delete cookies
* block cookies from specific websites
* block all cookies

However, disabling certain cookies may affect the functionality of the Service.

For example, if essential cookies are disabled, you may not be able to log in or use certain features.

***

## 8. Browser Instructions

You can manage cookie settings in your browser using the help documentation provided by the browser developer.

Examples include:

* Google Chrome
* Mozilla Firefox
* Apple Safari
* Microsoft Edge

Each browser provides tools to control cookies and privacy preferences.

***

## 9. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or the functionality of the Service.

When updates are made, the “Last updated” date will be revised accordingly.

We encourage users to review this policy regularly.

***

## 10. Contact

If you have any questions about this Cookie Policy or our use of cookies, please contact:

<contact@lupaupscaler.com>

Lupa Software S.L.\
Avinguda Cerdanyola 92, Office 31\
08172 Sant Cugat del Vallès\
Barcelona, Spain\
NIF: B22790133


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